NOTICE: ** Konect 6.25 Version product support via telephone and email will discontinue, effective February 1st, 2010. Continued website support will be available following February 1st, 2010.**

support

desktopsites Professional Services is pleased to support our Konect™ customers.

Contact Technical Support

Phone: 1 + (403) 538.0105 (Canada & USA)

Toll Free Number: 1.866.213.0560 (International)
Email: support@desktopsites.com
Availability: Monday thru Friday, 9:00 am - 5:00 pm MST

Support Options

Standard Phone / Email Technical Support

• ** Annual Support and Maintenance with Upgrade Policy Recommended

• Support provided on a pay-per-incident basis - support@desktopsites.com

Engineering support:

• Support provided on a contract basis
• Consulting assistance
• Installation, configuration, and deployment support

Incident Support Pricing

Bundled - 10 Incidents - $900.00 USD
Independent - Per Incident - $110.00 USD

Please note that desktopsites Professional Services provides customers with incident-based support for Konect installation, configuration and / or management problems on a fee per incident basis. desktopsites Professional Services reserves the right to transfer support issues to its resellers. An incident is explicitly defined as the handling and resolution of a single question or issue regardless of the number of phone calls or emails required.

   about Konect

   pricing
   white papers
   solutions
   success stories
   faqs